✦ 03 / Results

Numbers,
not narrative.

Subscription work either moves the metric or it doesn't. Here's what ours has done for the brands brave enough to rebuild from the offer up.

Skincare · ZA

Premium skincare maison

−38% early churn

Diagnosed the day-30 drop-off. Re-paced the welcome series, introduced ritual-led content, and redesigned the skip flow.

−38%

Day 30–60 churn

2.4×

Avg subscriber LTV

+21%

Subscription opt-in

+18%

Reactivation

Coffee · DTC

Specialty coffee programme

3.1× LTV in 6 months

Repositioned the offer from discount-led to ritual-led. Built segment-aware cadence and a discovery upsell engine.

3.1×

Subscriber LTV

+54%

AOV

+29%

Retention M3

+12%

Margin

Your numbers next.

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